Sandstone Tours - Frequently Asked Questions

A tour of Monument Valley with Sandstone ToursWhat kind of vehicle will I be riding in on my tour of Monument Valley?

What timezone is Monument Valley in?  Is there a time difference from other locations in Arizona?

How many people can ride in one vehicle?

Can I book a tour for a single person?

Is it necessary to make a reservation when going on a tour of Monument Valley?

Can I reserve more than one vehicle?

Can I reserve a single truck for my party?

Where do we meet for the tour pickup?

How do I make a reservation?

How much is the reservation deposit?

When do I pay the remainaing balance?

What payments do you accept?

Can I tip my guide?

Can I bring my dog on a tour?

What should I bring with me on my tour?

Where do you get the photos and who does the photography on your website?

 

What kind of vehicle will I be riding in on my tour of Monument Valley?

We utilize 4x4 3/4 ton pickup trucks with converted open-air passenger beds. The passenger area is shaded and seats 12. We also offer tours in enclosed suburbans but currently those tours cannot be reserved via our website. If you are curious about the terrain and why we use 4x4 pickup trucks checkout our page titled "Why 4x4?"

  

What timezone is Monument Valley in?  Is there a time difference from other locations in Arizona?

The Monument Valley Tribal park is located on the Navajo reservation which utilizes the MST/MDT (Mountain Standard Time/Mountain Daylight Time) timezones, and observes daylight savings time, unlike the rest of Arizona.  Therefore, the local time changes from MST to MDT at 2 am MST to 3 am MDT on the second Sunday in March and returns at 2 am MDT to 1 am MST on the first Sunday in November. So during daylight savings time, Monument Valley is 1 hour ahead of the rest of Arizona.  Here are some simple examples for times when daylight savings is in effect:  10am at the Grand Canyon, would be 11am in Monument Valley, 2pm in Flagstaff would be 3pm in Monument Valley, and 5pm in Page, Az would be 6pm in Monument Valley.  When daylight savings time is not in effect, the time in Monument Valley is the same as it is in the rest of Arizona.

  

How many people can ride in one vehicle?

There are a maximum of 12 passengers in each vehicle.

 

Can I book a tour for a single person?

Our website reservations are set up such that we allow for a minimum of 2 persons to reserve a tour via the website.  Unfortunately, due to our expenses for each tour we generally only book tours for 2 or more persons.  We do, however, have a few options for single riders to be able to reserve a tour for a single person.  The first option for reserving a tour as a single rider is to book any tour and pay the private tour fee of $75 in addition to the regular tour price.  This would allow you to choose from any of our available tours and tour times listed on our website.  

Another option is to contact us via phone or email (admin@sandstonetours.com - (435) 200-5450) and let us know which date you are visiting so we can see if there are any other tours going out on that date with availability which you can join.  Our tour schedules change daily, so if we do not have anything available well in advance of your visit date, you can try to contact us closer to your visit date 3-7 days in advance or so, to see if there is anything available.  

Because our online reservation form does not currently support either of the above two options, to reserve a tour by either paying the private tour fee or to join an existing tour, simply send us an email telling us the desired tour, along with the desired date and time, as well as your contact information (name, email address, and phone number).  With this information we will then send you a link allowing you to pay the reservation deposit online and once we receive confirmation of the deposit, we will then send you an official confirmation of your reservation along with a map to the pickup location for your tour.  

The final option for a single rider is to inquire what is available on the day of your visit to the park.  When you arrive at the park, go to the tour information booth at the western end of the visitor center parking lot and ask for the Sandstone Tours tour coordinator (Tour companies alternate the manning of the booth, so if you want to go on a Sandstone Tour, you must ask for our tour coordinator).  Our tour coordinator is named Mr. Perry Todacheene and he can tell you what is available for the day and what options you have for joining an existing tour.  

 

Why should a reservation be made when visiting Monument Valley?

There are several good reasons why you should make a reservation when visiting Monument Valley. First, Sandstone Tours offers special internet pricing. Most tour companies charge higher rates for tours without a reservation who walk up to the tour booth in the park and want a tour of the valley. In the peak months especially, there are many tourists in the valley and trucks can get full rather quickly. Because of our many internet pickup time options, all available pick-up times are rarely booked, which means you get a guide and vehicle that is rarely full with other visitors and is often for your party only. If you reserve your tour with us on the internet you have the option of a private tour, which guarantees you a guide and truck dedicated to your tour. By reserving online with Sandstone Tours, you can skip the hassle and often haggling of dealing with the tour companies at the tour booth. We accept cash, credit cards and travelers checks and will be there to meet you and quickly get you going on your tour of Monument Valley.

 

Can I reserve more than one vehicle?

You can reserve a tour for more than one vehicle. If your reservation is placed and exceeds 12 people we will add another truck for your reservation automatically.

 

Can I reserve a single truck and guide for my party?

A private tour guarantees that you will get a guide and vehicle specifically dedicated to your party. A private tour adds a flat fee of an additional $75 to any reserved tour.

 

Where do we meet for the tour pickup?

We have a designated pickup location at the Visitor Center Parking Lot near the entrance to the Monument Valley Tribal Park. We are no longer able to pick up tours in front of the View Hotel due to changes in the hotel policy. Fortunately, if you are staying at the View Hotel, our pickup location is only about 100 yards or so from the hotel entrance so it is just a short walk from there to get picked up for your tour.  A map to the pickup location is shown below and if you book a tour with us we will email you a copy of the map to the pickup location along with your reservation confirmation.  

Sandstone Tours Pickup Location Map - Visitor Center Parking Lot

 

How do I make a reservation?

In order to make a reservation, go to our reservations page, fill out the form, and pay the deposit via paypal. Once your deposit is received we will send you a confirmation of your reservation request.

 

How much is the reservation deposit?

The reservation deposit is $51 which includes a $1 PayPal processing fee.

 

When do I pay the remainaing balance?

We accept payment at pickup time. We have wireless credit card processing machines or can accept cash as payment.

 

What payments do you accept?

We accept most major credit cards (Visa, Master Card, Discover Cards, American Express, JCB, Diners) and we also accept most Travelers Checks. Unfortunately we can no longer accept personal checks as payment.

 

Can I tip my guide?

Our guides strive to provide you an enlightening and fun tour of one of the most beautiful and unique places on earth. If you feel our guide deserves a little extra for their service, feel free to leave them a gratuity.

 

Can I bring my dog on a tour?

Sandstone Tours will do everything possible to please all of our customers.  If you would like to bring your pet, your best bet is to reserve a private tour which will add $75 to your total tour price, which would give you your own vehicle and guide for the tour.  If you are not on a private tour and would still like to try and bring your pet, we will simply ask the other visitors on your tour if they object to having your pet join on the tour.  As long as there are no objections, we will be glad to allow your pet to join you on the tour.

 

What should I bring with me on my tour?

It is advised that you dress appropriately for the time of year for which you are visiting the park. Monument Valley gets quite cold in the winter and hot in the summer. It is recommended that you bring hats/sunglasses/sunscreen if you are sensitive to the sun, especially in the summer months. Bring plenty of film for your camera and be ready to enjoy nature.

 

Where do you get the photos and who does the photography on your website?

A special thanks goes to Perry Todecheene for providing many of the photographs on this website.  Perry is native to Monument Valley and works with Sandstone Tours.  The photography he provides is breathtaking and he has a knack for knowing just when to take the camera out and get a great photo.  If you would like to contact Perry, his company email address is perry@sandstonetours.com