Sandstone Tours - Terms and Conditions

A tour and reservation with Sandstone Tours is subject to the following terms and conditions which must be agreed to in order to request a reservation. We strive to satisfy our patrons and are willing to do whatever we can to work with you and ensure your satisfaction.

Reservation Fee Refunds
The reservation fee is non-refundable except for the following:
- Sandstone Tours cannot honor your confirmed reservation for any reason. - Sandstone Tours fails to show up for a confirmed reservation location within 15 minutes of the scheduled tour time. - If the Monument Valley park is closed for any reason (unscheduled closure, emergency, disaster), a refund of the reservation fee will be issued.

Website/Pricing Errors

Sandstone Tours is not required to honor any erroneously listed prices and/or tours. We strive to keep all information accurate and correct and try work to satisfy every visitor. However, we reserve the right to cancel your reservation and refund your reservation deposit if there is an error with the website, your reservation request and pricing or specials information.

Tour Refunds

There are no refunds for a paid guided tour. The only exception is if you did not actually go on the tour and paid for it in full.

Reservation Agreement

1. Reservations via the internet must be placed a minimum of 24 hours before your requested visit. Call us at (435) 200-5450 to make a reservation if you want to take a tour in less than 24 hours.
2. Reservations will not be secured unless the entire reservation fee is received via the PayPal payment button. Reservation confirmation will be delivered to the submitted email address after payment is received.
3. Reservations must be requested for a minimum of two tour participants.
4. A confirmed reservation entitles the purchaser to a spot(s) on an open-air vehicle tour of Monument Valley at the stated reservation time.
5. The reservation fee is $51 per reservation.
6. If you miss your pickup time, Sandstone Tours will wait a minimum of 15 minutes for you to show up for your tour. If you fail to show up for your tour, the reservation fee will not be refunded.
7. If you want to change the time of your tour, please email or call us at (435) 200-5450 to reschedule your tour. Tours cannot be rescheduled once an already scheduled tour is within 48 hours of the scheduled date and time.
8. The reservation fee is subject to change at any time.
9. Sandstone Tours reserves the right to refuse service to anyone for any reason.